Shipping
What to expect after you check out — rates, timing, international, and our 30-day love-it-or-return-it guarantee.
Standard rates (US 48)
- Free on orders $35+
- Standard (3–5 business days): $3.97
- Expedited (2 business days): $9.97
- Overnight: $19.97
Subscribers
Always free standard shipping, no order minimum. Expedited and overnight available at the rates above.
Processing
Orders placed before 2pm ET Mon–Fri ship the same day. Orders placed on weekends or holidays ship the next business day.
Tracking
You'll get a tracking email the moment the carrier scans your package. Subscriptions renew 3 days before your delivery date so you have time to skip or swap.
Delays
Carrier delays are rare but happen. If your package is stuck for 3+ business days past its estimate, email us and we'll chase it down or reship.
Signature required
Orders over $200 ship with signature required. Leave a note at checkout if you need to waive that.
Rates
International shipping is calculated at checkout based on weight and destination. You'll see the exact cost before you pay.
Duties & taxes
Duties and taxes may be collected by your local carrier on delivery. These are set by your country, not by us.
Transit times
Typically 7–14 business days depending on destination and customs clearance.
Restrictions
Some products (certain probiotics, prescription-adjacent items) can't ship internationally. We'll flag any restrictions at checkout.
If your package arrives damaged
Email a photo to hello@vitaminloft.com within 7 days. We'll replace the damaged product at our cost or refund in full — your choice.
Missing items
Every order is hand-packed and weighed before it leaves. If something's missing, let us know within 7 days and we'll ship the missing item free.