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FAQ
Product, shipping, subscription, and refund answers for VitaminLoft™ Magnesium Glycinate. Cannot find what you need? Email support@vitaminloft.com or call 646-838-3517.
The product
What do you sell?
Magnesium Glycinate is our lead product (SKU VOX4MGNE) — magnesium chelated to glycine, not oxide or citrate. We also sell Creatine, Ashwagandha, D3 + K2, and Collagen Peptides.
How much magnesium is in a serving?
Each serving of 3 capsules provides 275 mg of elemental magnesium from 2,500 mg magnesium glycinate. There are 90 capsules (30 servings). Compare elemental milligrams per serving, not milligrams of the glycinate salt.
Why glycinate instead of oxide?
Glycinate is magnesium bound to glycine. Oxide, citrate, and glycinate are different salts and are not interchangeable. Glycine-bound magnesium is usually gentler than magnesium oxide.
What is this product for?
It supports nervous system function, bone health, and relaxation.*
What is the capsule made of?
Veggie capsule (hypromellose). Other ingredients listed on the label: Magnesium Stearate, Silicon Dioxide, Rice Flour. Manufactured in the USA.
How should I take it?
A serving is 3 capsules. Use as directed on the label, or as directed by a healthcare professional. Talk with your own clinician before starting a supplement if you are pregnant, nursing, taking medication, or have a medical condition.
How much does it cost?
$29.95 one-time. Subscribe and save 15% at $25.46 every 30 days. Skip, change cadence, or cancel from your account.
Ordering
Do I need an account to order?
No. Guest checkout is available. An account makes reordering and managing a subscription easier.
What payment methods do you accept?
Major credit cards, Apple Pay, Google Pay, Shop Pay, and PayPal, as offered at checkout.
Do you offer bulk or wholesale pricing?
Email support@vitaminloft.com with what you need. We will tell you whether we can help.
Shipping
How fast will my order ship?
Most U.S. orders ship within 1–2 business days. You will get tracking by email when the carrier scans the package.
Do you ship to Alaska, Hawaii, or outside the U.S.?
No. We ship the contiguous United States only. We do not ship to Alaska or Hawaii, and we do not offer international shipping. Questions: support@vitaminloft.com or 646-838-3517.
What does shipping cost?
Standard U.S. shipping is $5.95. It is free on orders of $49 or more.
Subscriptions
Can I skip or pause my subscription?
Yes. Skip, change cadence, or cancel from your account. Changes made a few days before renewal apply to the next order.
How much do subscribers save?
Subscribe & save is 15% off the one-time price: $25.46 every 30 days, versus $29.95 one-time.
When will I be charged?
Your card is charged when each recurring order processes, typically a few days before the next ship date. The subscribe cadence is every 30 days.
Ingredients & safety
What else is in it?
Active: magnesium glycinate. Capsule: veggie capsule (hypromellose). Other ingredients: Magnesium Stearate, Silicon Dioxide, Rice Flour. Manufactured in the USA. See ingredient notes.
Is this safe if I am pregnant, nursing, or on medication?
Talk with your own clinician before starting a supplement in those cases. We are not a medical practice. We do not list clinicians or offer consults on this site.
Returns & guarantee
What is your return policy?
30 days. Email support@vitaminloft.com with your order number and we will refund you. You do not need to mail the bottle back. One claim per customer per product. See the guarantee.
What if my order arrives damaged?
Email a photo to support@vitaminloft.com within 7 days of delivery and we will replace or refund the damaged item.
How do I reach you?
support@vitaminloft.com · 646-838-3517 · Myrtle Health, LLC dba VitaminLoft™, 16 May Place, Staten Island, NY 10312. Contact page.
Still have questions?
Contact us → or email support@vitaminloft.com.